FAQ’S

1. What is a Velux window?
   • A Velux window is a brand of roof window designed for installation in sloped or pitched roofs, commonly used to provide natural light and ventilation in attics, lofts, and other roof spaces.
2. Why might a Velux window need repairing?
   • Velux windows may require repairing due to issues such as damaged seals, broken or malfunctioning hardware, leaks, condensation between panes, or general wear and tear over time.
3. Can I repair a Velux window myself?
   • While some minor repairs to Velux windows can be performed by homeowners, such as cleaning or lubricating mechanisms, more extensive repairs, especially those involving structural or sealing issues, may require professional assistance.
4. What are common problems with Velux windows?
   • Common problems with Velux windows include leaks, condensation, malfunctioning hardware (such as handles or hinges), damaged seals, and issues with the window’s operation (such as difficulty opening or closing).
5. How can I identify if my Velux window needs repairing?
   • Signs that your Velux window may need repairing include water stains or moisture around the window frame, difficulty opening or closing the window, drafts, unusual noises when operating the window, or visible damage to the window or surrounding structure.
6. Do Velux windows come with a warranty?
   • Yes, Velux windows typically come with a warranty covering manufacturing defects and performance issues. It’s important to check the warranty terms and conditions to understand what repairs may be covered.
7. How much does it cost to repair a Velux window?
   • The cost of repairing a Velux window can vary depending on the nature and extent of the damage, as well as the need for replacement parts and labor. Minor repairs may be relatively inexpensive, while more significant repairs could be more costly.
8. Can a Velux window be upgraded or replaced instead of repaired?
   • Yes, in some cases, it may be more practical or cost-effective to upgrade or replace a Velux window rather than repair it, especially if the window is old or damaged beyond repair.
9. Are there specialized contractors who repair Velux windows?
   • Yes, there are contractors and roofing companies that specialize in repairing and servicing Velux windows. These professionals have experience with Velux products and can provide expert repairs and maintenance.
10. How long does it take to repair a Velux window?
    • The time it takes to repair a Velux window can vary depending on the extent of the damage and the availability of replacement parts. Minor repairs may be completed relatively quickly, while more extensive repairs may take longer to complete.